Posted 38 days ago. 9am – 5:00pm EST Improve the accuracy and proper management of payroll data – The accuracy and proper management of payroll data KPI is designed to track and monitor the payroll officer’s ability to manage the payroll data accurately. Monitors the monthly budget status reports to ensure a balanced budget position – This KPI tracks and measures the departmental administrator’s ability to manage the monthly budget via the monthly budget status reporting tools. Encourage innovation – Innovation is a sought after skill in any company. Improve the personal and team development plans and training – The personal and team development plans and training KPI measures the extent to which the payroll officer plans and implements both individual and team development training strategies. Search for White Papers and Other Solutions for Your Tender, Related to Sample KPI for Administrative Assistant. support@assessteam.com That calls for superior organizational skills and good judgment as the assistant makes … This KPI measures and tracks the officer’s ability to plan, implement and manage the company’s strategy and planning processes. Assess staff performance and provide coaching and guidance to ensure maximum efficiency. Contributes to short- and long-range planning for the department – This KPI tracks and measures the extent to which the departmental administrator contributes to short- and long-range planning for the department. Confirms all appointments via email – This KPI measures the executive assistant’s ability to schedules meetings, conference calls, and student appointments for the director. Improve the direct reports’ capability achieved as a percentage – This KPI measures and tracks the payroll officer’s direct reports’ capabilities achieved versus their overall potential as a percentage. 3. Additionally, the administrator serves as the primary contact for the facility. Routes mail to appropriate party, retains copy for follow up, and closure – This KPI measures and tracks the executive assistant’s ability to route email and internal surface mail to the appropriate party and whether a copy is retained for follow up and closure. S pecific: The goal doesn’t specifically define what redecorating means, but it tells the Admin what to do. These objectives include the accurate and timeous preparation of the payroll and its associated tasks, such as payroll reporting, payroll accounting, and payroll system and administration. Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and improve financial and operational performance. The administration department plays a central role in the organization’s optimal functioning, from front-of-house functions to desktop and graphic design functions, managing office supplies, and creating user guides to new technologies, both hardware, and software. Improve the payroll payment accuracy percentage – The payroll payment accuracy percentage KPI measures the ratio between the total number of accurate payroll payments and the total number of payroll payments processed over the same period as a percentage: the higher this metric, the more precise the payroll, and the more efficient the payroll team. Kpi for administrative assistant XS. Ensure operations adhere to policies and regulations. Prepare budgets – The prepare budgets KPI tracks and measures the chief administrative officer’s ability to manage organization finances, from resource allocation to cost management. Perform updates and expansions to the website in support of the Communications department. Determine KPIs for each of the departments’ managers – Part of the chief admin officer’s role is to determine key performance objectives for each of the departments’ managers. With Service Cloud Omni, companies can deliver faster service and greater agent... XS. To build KPI system for this position, you can follow the steps below: 2. Customer lifetime value/customer profitability. Discover how working with us will help you realize your full potential while helping others achieve theirs, Learn why customers from across the world find AssessTEAM simple to deploy and use, Act as an administrative assistant for senior staff. This knowledge base covers scorecards, dashboards, business activity monitoring, and more. This KPI measures and tracks the extent to which the departmental administrator produces accurate, realistic, timely, and fiscally sound budgets. Please call Lily on 01782 712 230 or email LilyJ@kpir.co.uk The 4 KPIs Every Manager Has To Use Published on September 25, 2013 September 25, 2013 • 1,130 Likes • 213 Comments 2. Organize and supervise other office activities (recycling, renovations, event planning etc.). KPIs help both individuals and groups understand what it means to achieve success towards a goal. An HR assistant job typically is an entry-level or support position. Key Performance Indicators for a Personal Assistant. Key performance indicators for administrative tasks consist of managing personnel files and staying focused on department projects till completion. Meets all deadlines as indicated by executive – The executive assistant’s primary role is to support management by being organized, deadline-driven, and adhering to stated schedules. Administrative tasks are accomplished carefully and thoroughly, with appropriate questions asked when necessary to ensure that the job is done correctly – This KPI measures and tracks whether the executive assistant completes all administrative tasks carefully and thoroughly, including asking appropriate questions when necessary to ensure that the job is done correctly. This KPI measures the executive assistant’s ability to anticipates issues and recommends a range of solutions to management. Identifies and reports facilities problems promptly – This KPI is designed to track and measure the extent to which the departmental administrator identifies and reports problems with the facilities promptly. This KPI measures the executive assistant’s ability to develop effective training programs. KPI Library | Executive Secretary & Admin. The Measurable Goal: Redecorate three main conference rooms before a client pitch in March. Better have KPI's for the Admin dept' and not the Admin Manager, 2. Reduce the number of payroll errors per month – The number of payroll errors per month KPI is designed to measure the number of errors or inaccuracies in the monthly payroll. Organizations often evaluate these measurements to determine their progress and compare their business against competitors. KPI for General Admin Team. All rights reserved, Software Functionality Revealed in Detail. Public Administration KPIs. Key performance indicators are defined measurements that help businesses track performance over time. You can learn a lot from others like you. The higher this metric, the more engaged the direct reports are, and the higher the payroll team’s efficiencies. The greater the planning contributions, the higher the department’s productivity metrics, and the greater the output and success. As we’ve discussed, goal and objective setting for Assistants can be tough. Monitor and maintain all office and kitchen supplies. Evaluate managers’ performance – This KPI measures and tracks the chief admin officer’s ability to evaluate the performance of the managers and supervisors who report directly to him. A guided rollout is included with all our plans. Maintain and troubleshoot technology in the office, including computers, networking, printers, copiers, telephones, televisions, projectors, and all software systems. It is vital to reduce this metric to increase payroll efficiencies. But, it isn’t impossible. Crewe, Cheshire. Making PowerPoint presentations that are client-ready. Office Administrator job responsibilities, Administration Manager job responsibilities, Administrative Assistant job responsibilities. This metric is tracked over time to ensure that the payroll efficiencies increase and the monthly errors decrease. Oversee facilities services, maintenance activities and trades persons (e.g electricians). Keeps the director informed and adequately prepared for budget presentations – This KPI measures and tracks how well the departmental administrator keeps the company director informed and how well the administrator is adequately prepared for budget presentations. Develops accurate, realistic, timely, and fiscally sound budgets – Fiscally sound budgeting is a core administrative function that every team leader or manager must master. This KPI measures and tracks the assistant’s ability to fulfil this role efficiently and productively. Send. Consequently, essential Key Performance areas include the optimal functioning of office space and equipment, answering phones, completing ad-hoc administrative tasks, maintaining the CEO’s diary and scheduling appointments, and assisting with budget preparations. The administrative assistant must handle all daily communications, draft routine communications, accurately expedite urgent communications to the correct respondent. The assistant must also confirm all appointments and meeting requests via email. The higher this metric, the more effective the payroll officer’s job efficiencies, and the more successful the payroll team will be. The chief admin officer’s role is to encourage employees to think innovatively, to improve the employees’ ability to engage fully with their role and to increase their productive output. The personal assistant is expected to act as a gatekeeper by handling as much of the administrative load as possible without having to interrupt the boss continually. Manage and refine internal filing and other procedures. There are 75 active employee files and the administrative assistant needs to make sure each of those files has a completed I-9 form. Administrative assistant kpi. Assist staff with desktop publishing and graphic design work. The higher this metric, the more efficient the payroll. KPI Recruiting. HR admin and payroll positions must have KPIs in place to measure and monitor: Accuracy and proper management of payroll data. To develop training program to enhance employee’s effectiveness – The executive assistant will often have other admin assistants as direct reports. Create and update user guides for technology systems used in the office. Monthly sales/new customers. Recruit and train personnel and allocate responsibilities and office space. Maintains timetables and ensures all deadlines are met. The higher this metric, the greater the payroll department’s efficiencies. KPI Library is a community for performance management professionals. Use KPI Library to search for Key Performance Indicators by process and industry, ask help or advice, and read articles written by independent experts. Act as a liaison to vendors, building management, and other external parties. Personal and team development plans and training. Monitor costs and expenses to assist in budget preparation. Meets all deadlines as indicated by a supervisor – This KPI tracks and measures the extent to which the departmental administrator meets all deadlines set by management. The lower this metric, the higher the payroll team’s efficiencies. The administrative assistant now has a goal to ensure that all employees have required I-9 forms in their personnel file. This metric tracks and measures the admin officer’s ability to innovate to find creative solutions that improve the company’s business processes to improve employee engagement and productivity. To build KPI system for this position, you can follow the steps below: 2. 5. The fundamental aim of this process is to make sure that the company’s overarching business goals are foremost in all employees as well as management’s minds. If you aren’t making the progress you need, or you hit a plateau, mid-course corrections can be applied to change the outcome. To maintain Surf Guard . The higher this metric, the more accurate the payroll’s officer’s planning efficiencies are. Job Description for the position of: Executive Assistant to CEO 3. Get to know the Key Performance Indicators (KPIS) for finance and accounting department which helps to design strategies that will remove barriers and ensure peak performance. The Admin/Executive Assistant Objectives are designed to measure the executive assistant’s job role efficiencies. Resources spent on one non-paying client. Personal assistants, also called administrative assistants, support their bosses by keeping … General administrative assistance • Assist in the maintenance of documentation of the office policy and procedures manual. Improve the feedback on outstanding items – Effective feedback is key to the optimal functioning of the payroll department. Read more about our experience in serving specific industries. This KPI measures and tracks the extent to which the executive assistant coordinates the director’s or senior management’s schedule and ensures that there is ample time for meetings and other projects. Providing input for business and strategic planning – One of the chief admin officer’s roles is to provide input during business and strategic planning activities. Giving effective feedback is a skill that requires skill, graceful execution, and practice. Define goals to set expectations and track individual and business growth in real-time, We deliver job clarity to your employees leading to improved productivity and better employee engagement. • Provides administrative support other staff members as required. These KPIs are appropriate for the measurement of the performance of every job role in the admin department, including administrative managers, administrative assistants, front-of-house receptionists, and other professionals involved in the day-to-administration of the business organization. Define operational objectives for Construction technician monthly, quarterly, 6 months, yearly. The more effective these policies and practices are, the higher the employees’ engagement and productivity. A KPI is a measurable value used by organizations as a way to keep track of and determine their... XL. We serve most industry types effectively. Identify tasks list. Must be flexible and display initiative in working on new tasks – This KPI measures and tracks the executive assistant’s ability to maintain daily timetables and to ensure that all deadlines are met. This KPI measures and tracks the extent to which the assistant meets all deadlines as indicated by the supervisor. Using good communication skills. However, many HR assistants have fundamental knowledge of employee and employer rights and responsibilities. This KPI measures and tracks the departmental administrator’s ability to manage and control the department’s financial resources. The successful implementation of Administration KPIs driven by continuous measuring and tracking of key performance area successes and challenges is essential to effectively manage and control thriving departmental and company-wide efficiencies. Part of this responsibility is to set team goals for every department and individual goals for the departments’ managers. £8.72 - 9.50 per hour. Determine KPIs for each department – The chief admin officer is in charge of the organization’s day-to-day operations and activities; thereby, being in the position to determine key performance objectives for each department that falls under his ambit. Please let me know what type of business you are running. Regardless of whether you call them KPIs, metrics, or measures, deciding what you want to track is one of the hardest parts of performance management. We’ve assembled a collection of sample Key Performance Indicators for you to use as a starting point when building scorecards. The lower this metric, the greater the payroll department’s efficiencies are. 7. Anticipates problems and recommends a range of solutions to the director – Not only must executive assistants keep their bosses on-schedule; they must also be able to anticipate challenges that might occur and recommend a range of solutions to solve the stated problems. Manage executives’ schedules, calendars and appointments – Personal assistants and admin staff are responsible for managing executives’ schedules, calendars, and appointments. This KPI measures and track’s the officer’s ability to draw up realistic, meaningful KPIs that measure the true extent of each manager’s portfolio. The admin and payroll officer objectives are designed to track and measure the admin and payroll officer’s core job role efficiencies. key performance indicators for administrative assistant organization can analyze its key performance indicators (KPIs) on-line from a consolidated level down to the transaction level with a few clicks of the mouse. Key Results Area – Administration Key Performance Indicators TARGET To provide secretarial and administrative support to the Member Services – Member Education Staff. 5. 9. They also help determine whether the executive or administrative assistant meets their stated goals or not. Reduce the numbers of payroll corrections and changes – The numbers of payroll corrections and changes KPI tracks the number of revisions made to the payroll over time. Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints. Sep 15, 2014. administrative executive KPI In this ppt file, you can ref KPI materials for. A KPI is a measurable value used by organizations as a way to keep track of and determine their... HR KPIs - The 12 Key Metrics To Track. The effective measurement of administration department key efficiencies provides the management with key information that shows gaps in employees’ skill sets and abilities to perform their primary roles and functions to the best of their individual abilities. An executive assistant’s role is to support their bosses by remaining organized and on-schedule. Setting goals for departments and individual managers – The chief admin officer is responsible for the optimal functioning for all departments and departmental managers under his ambit. Develop and implement policies and procedures for departments and teams – This KPI measures and track’s the chief admin officer’s ability to develop and implement integral, meaningful policies and procedures for each of the departments and teams under his management. Learn about thousands of features and functions, and how enterprise software really works. Reduce the number of ad-hoc payroll payments – The number of ad-hoc payroll payments KPI measures and tracks the number of payroll payments made outside of the monthly payroll run. Administration Assistant. 4. Ability 585 for ERP for Manufacturing (SMB) Certification Report Ability 585 is TEC Certified for online evaluation of enterprise resource planning (ERP) for manufacturing (SMB) solutions in the ERP Evaluation Center. sales@assessteam.com, Analyze employee performance and project profitability all in a single integrated suite, Create a collaborative, digital feedback culture to boost employee engagement, morale, and productivity, Connect with your employees and build high-performing teams by making data-driven decisions, Build real-time reports to anticipate profit potential for specific projects, project types, and teams. Improve the average days to clear the payroll recon items – The average days to clear the payroll recon items KPI measures the average number of days to complete the payroll reconciliation with the payroll general ledger entries. The higher this metric, the more efficient and up to date the payroll’s policies and procedures are. Schedules meetings, conference calls, and student appointments for the Director. 1. Monthly new leads/prospects. Feedback on outstanding items. Maintains effective control of financial resources – The effective management of financial resources is key to the success of the admin department. Define operational objectives for Construction technician monthly, quarterly, 6 months, yearly. Identify tasks list. Use SMART principle - (Specific, measurable, achievable, realistic, and timely goals), 3. The primary aim of this function is to ensure that the budget remains balanced throughout the month. Ensures facilities are well maintained, clean, and comfortable. 4. Coordinates the Director’s schedule. 3. This KPI tracks and measures the office manager’s ability to ensure that the executives’ schedules, calendars, and appointments are efficiently managed. Propose a set of KPI"s to measure the progress towards these targets. Submits completed reports with sufficient lead-time for extensive review at all levels – A core management function is to submit completed reports for extensive review at all levels ahead of the deadline. Plan, implement and manage company’s strategy and planning – Because chief admin officers have a broad organizational perspective, they are in the perfect position to drive business strategy development and implementation. This KPI tracks and measures the extent to which the administrative assistant demonstrates a working knowledge of university policies and procedures. Advanced Excel knowledge including formulas Organised / Confident Prepare reports; organise meetings; liaising with customers/clients and Diary Manage. Demonstrates a working knowledge of university policies and procedures – A working knowledge of university policies and procedures is essential so that the executive assistant can assist the director with daily duties. 8. Temporary. Administrative Assistant Task: Office design . Continuous KPI measurement and tracking ensure that the company’s business objectives are kept front and center of all decision-making processes. It is an essential tool in the organization’s ability to determine its ability to function as a cohesive unit that consistently meets its stated aims and goals. Additionally, the assistant’s ability to remain flexible and display initiative in working on new tasks is also measured. Performance management starts with figuring out what to measure. Steps to create KPIs of administrative assistant 1. This KPI tracks the admin officer’s ability to onboard new managers efficiently. Managing calendar and scheduling tasks for the CEO. This KPI measures and tracks the number of systemized or automated methods in relation to the total number of payroll processes as a percentage. Apply. This KPI measures the admin officers ability to draw up meaningful goals. Sample kpi for administrative assistant Service Cloud Omni Feature Demo.