SmartPost vs FedEx Ground. The speed, however, is reasonable for most customers who do not need expedited shipping. In case of fax, FedEx will send a confirmation letter to you via return fax. If a customer needs fast shipping, this is not the service to use. In the event that FedEx discovers that a shipment is incorrectly classified, FedEx reserves the right to re-bill Customer for the correct transportation costs and any additional costs and surcharges associated with such shipment. Customer agrees to ship all packages in their correct postal class. Pittsburgh, PA 15230. Smartpost first created a departure exception, so they could ignore their jobs getting off early for Labor Day. Value for money. Reliability. FedEx’s SmartPost targets what’s known as the “last mile delivery,” the same way UPS does with its version, SurePost. FedEx SmartPost has a 98% on-time delivery for packages that arrive at the proper hubs, where they are handed off to the USPS or other appropriate final delivery services. FedEx® Shipping Services Access the services you need at the FedEx Ship Center at 100 Old County Circle to meet your timeline with FedEx Express ® and FedEx Ground ® services. What is FedEx SmartPost? For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex… FedEx - Smartpost. FedEx SmartPost, which is similar to UPS SurePost, is a hybrid shipping service with which FedEx will pick up packages from the shipping destination, and then hand the packages off to the U.S. Sep 14, 2020 . This Q&A is provided for information only and the answers do not have a contractual value. Final delivery is made by your local postal carrier. Postal Service (USPS) for the final delivery to the end customer. 0 comments . FedEx SmartPost is not for every customer. Tracking Tool. Customer service. P.O. 1.2. FedEx SmartPost® Service. FedEx Smart Post is a hybrid delivery service that combines FedEx with USPS. Fax: 1.877.229.4766. Some with recent SmartPost shipments have griped on social media about packages bouncing around locations past their expected delivery date, “stuck in FedEx limbo” and not yet handed off to the Postal Service. Website. Let our experts help you determine which service you need to get your package to … It is up to you to decide, if you haven't yet, which service you prefer, based on your customer's needs. Let our experts help you determine which service you need to get your package to … Box 256. FedEx® Shipping Services Access the services you need at the FedEx Ship Center at 4542 Enterprise Dr to meet your timeline with FedEx Express ® and FedEx Ground ® services. Close. The actual delivery segment of shipping (handing the package to the customer) is by far the most expensive – some estimates figure it can account for up to 28 percent of the total shipping cost. The initial segment of delivery is handled by FedEx; the package is then transferred to USPS near the parcel's destination. Rating Details. * Dropoff FedEx Express®, FedEx Ground® and FedEx SmartPost ® shipments at our drop boxes 24/7. Contact your FedEx account executive or call customer service at 1.800.GoFedEx 1.800.463.3339 to learn more and find out if recurring pickup service is the right option for you. FedEx Cargo Claims Department. SmartPost is typically more cost effective than FedEx Ground (up to 18% less) Because there is another carrier involved, SmartPost delivery times …