Water Inlet Valve. This phenomenon cannot be fixed or altered by service. Mineral build-up requires to be cleaned thoroughly. Push Button Faucets for Cold and Room Temperature Drinking Water; Dual Taps for Instant Cold and Room Temperature Water; LED Light Indicators for Cold and Room Temperature Water Operation; Large Stainless Steel Reservoir for Water Purity; Large Capacity Cold Water Reservoir; Removable Drip Tray; Detachable Leveling Leg; Water Bottle Not Included Wipe dust from the back of the dispenser to improve efficiency. Water cooler runs for 20 sec and then stops says that bottler is empty. Slide the bottle into the cabinet and close the door. You can get rid of these problems by yourself without wasting a single penny from your pocket. Plug back your Primo and enjoy it. Here is a simple guide to help you resolve some of the common issues with these dispensers. With no filter to replace, the dispenser is convenient and low maintenance. They are durable, economical and best suited for all your needs for home and office use. ☎ 866-917-7873 Please read this COVID-19 update - We realize more than ever that protecting your workforce is paramount. Follow these steps to set the temperature on your dispenser: You can use any water bottle. Remove probe assembly from empty bottle. Check that the hot/cold water light is turned on after reclogging. Clean the outside of the new bottle with a cloth. Once you have removed the plug, take off the water bottle and empty the water in the reservoir. If the problem persists, it may be due to faulty wiring. 40 lbs.) But, like all machines, you might encounter some problems with your system, so it is great to know Primo water dispenser troubleshooting techniques for your device. If the water coming from your dispenser is not cold, this is the result of both the design spec of the reservoir, as well as how frequently it is used. Which is why you aren't getting cold water. It takes 15-20 minutes after setup to dispense hot water. Some of the dispensers have a problem in dispensing hot and cold water due to faulty wiring. Pour 2 tablespoon of bleach or 2 cups of vinegar and hot tap water (2 Gallons) into the empty bottle. The best way to deal with this problem is to check the water bottle before loading it carefully, or you can remove it and check the seal. Add some vinegar to the bottle and fill it with water. My Avanti water cooler dispenser stopped dispensing cold water. Pour 2 tablespoon of bleach or 2 cups of vinegar and hot tap water (2 Gallons) into the empty bottle. Stay Warm with These 4 Tips. Call professionals to look into it. Slide collar down until it clicks in place. Primo water dispensers, if cleaned and maintained properly, do not have any issues in their working. if the power cord is damaged, have it replaced by an authorized avanti products operating your water dispenser service center. Make sure you wash the reservoir twice with tap water. Primo usually comes with high-quality wiring, but issues can happen in machines. The PUR DS-1800Z 2-stage water dispenser filters the water for contamination and odor to supply clean drinking water. To fix the above conditions and get the water dispenser to work again, please do the followings: 1. If your dispenser is leaking, it is probably due to a leaking water bottle. Make sure the tank is not overfilled due to a bottle leak. Apply the cleaning bottle to the dispenser. Lightweight design includes durable ABS construction, push-button faucets for hot and cold drinking water, a removable drip tray, built-in cup holder, and full LED display for all functions. If you are facing a slow flow rate, it is probably due to a mineral build-up inside the taps. Also, you can get in touch with Primo customer service for additional issues or queries you may have regarding your unit. Turn it counterclockwise for warmer water. 1 Solutions. Push head down until the tube hits the bottom of the bottle. Wash the taps with clean water after doing it. Check the plug & outlet and the fuse/breaker. Primo water dispensers, if cleaned and maintained properly, do not have any issues in their working. Page 1 Troubleshooting Guide for Dispenser Model #900129 Q. First of all, check that the main plug is properly plugged in and is not having a short circuit. If there is any mineral build-up on the taps, you can use the old toothbrush to clean it off. As s second option, check that the light of hot/cold water is turned on after reclogging, if it is not turned on, dispense a couple of glasses and wait for 5-10 minutes for the LED indicator to turn on. Return the unit to its location, install a fresh water bottle, plug the power cord into the grounded wall outlet and turn the energy saving switch ON. If cold water is still not cold, try these other troubleshooting instructions: Make sure the power cord is properly connected to a working outlet. The water dispenser temperature can only be altered by changing the temperature inside your refrigerator. Clean cabinet surfaces with a soft cloth and warm soapy water, then rinse. Water Cooler not Dispensing: There is no water coming from your water cooler. To remove the air-lock, you need to remove the water bottle, empty the reservoir and then place the bottle back. Option 2 – This is most likely caused by an air lock that can occasionally occur as a result of the air pressure that is forced into the water cooler … Return the unit to its location, install a freshwater bottle, plug the power cord into the grounded wall outlet, and turn the energy-saving switch ON. Place the tray and cover in a dishwasher or use a soft cloth and warm soapy water to wipe parts clean. For colder water, turn the screw slightly clockwise. To solve related problems check at Best Bottom Loading Water Dispensers. Make sure that hot and cold water buttons are not off and the power club is plugged in the socket at the back of your dispenser. Check the water temperature. Still can’t fix your fault water dispenser? Check it out and purchase the perfect replacement for your faulty dispenser, and you might need a better water dispenser for home. Place the probe into the bottle. Make sure the power cord is properly connected to a working outlet. If you feel that the water taste has gone bad, clean the dispenser and clear off the reservoir in the water tank. like water leakage, water pump issues, hot and cold water issues, or a slow flow rate, then you don’t instantly need to call a professional for help. Carefully lift bottle (approx. You may need to call in a professional to look into it. Place probe assembly on probe hanger. Make sure the back of the dispenser is at least 4 inches from a wall and there is free airflow on all 4 sides of the dispenser. You can get rid of these problems by yourself without wasting a single penny from your pocket. For better results, dip the toothbrush in the mixture you have just prepared. As an Amazon Associate, we earn from qualifying purchases, 7 Home Office Organization Tricks for Greater Productivity, The Comfort of Having a Professional Removalist, 3 Ways to Consistently Keep Your House Clean. Bottom loading dispenser may sometimes face pump issues. Place a 2-gallon bucket in the back of the appliance and remove the drain plug, while also flushing water through the taps (step 5). If it is not turned on, dispense a couple of glasses and wait for about 5-10 minutes for the LED indicator to turn on. However, Primo’s pre-filled exchange water and Primo’s self-service refill water has gone through a purification process that includes carbon filtration, ultraviolet sterilization, and reverse osmosis. Remove the bottle, dispense one quart of water and install a new bottle. Use a clean, soft cloth and food grade sanitizer or bleach. On the back of the water dispenser, locate the flat, brass-colored screw. It is advisable to use some modern certified filter systems like. Top 15 Best Kitchen Equipment List and Their Uses, Top 10 Furniture Manufacturers in USA – Brand’s List, Primo Water Dispenser Troubleshooting Guide: Solutions to 7 Popular Problems, Top 10 High end Furniture Brands and Manufactures in USA, The Best Lesco Grass Seed Reviews and Importance – [Video Guide], How to Properly Clean Roof Stains, Grime, and Other Nasty Bits, How to Deal With Stink Bugs: A Helpful Guide, Heat Not Working? Or, simply fill the reservoir. Maybe it’s time to get a new one! You can solve this problem by using the following tips. using your legs and not your back. Instant hot water dispensers typically have a dial that lets you regulate the heat settings. Check to ensure the main plug is properly plugged in and not having a short circuit. At Avalon we’re dedicated to helping our water cooler customers. Specifically: the right side if the height adjust stand was missing. Now load the bottle and take out a couple of liters of water from the bottle to ensure that no vinegar is left in the taps and pipes. Common problems include a water line that isn't connected; a frozen, clogged or kinked water line or a new filter is needed. Capacity: Unlimited – connects to water source Temperature options: Hot and cold. Make sure the green switch on the back of the dispenser is ON. All primo water dispensers are designed to accept most standard 3-5 gallon plastic water bottles. It takes up to one hour after setup to dispense cold water. Replace the bottle as soon as possible when you get this alert code. You need to flush the water system to remove air (bubble) inside of the water line. If you are facing issues with Primo units like water leakage, water pump issues, hot and cold water issues, or a slow flow rate, then you don’t instantly need to call a professional for help. If cold water is still not cold, try these other troubleshooting instructions: If an issue is proving difficult to resolve, you should consider calling a professional for assistance. The Indoor Haven is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Kitchenaid Ice Maker Troubleshooting and How to Guide, Norcold Refrigerator Troubleshooting Guide, ← Norcold Refrigerator Troubleshooting Guide, Sharp TV Troubleshooting and How to Guide →. Remove drip tray assembly by pulling it forward. I need aan owners Manuel for avanti water cooler m Move appliance away from the wall to gain access to the back. Check the water bottle before loading it. If there is still a leak, remove the bottle and contact Primo customer service for further assistance. Fill the reservoir with this solution and let it rest for 10-15 minutes so it can act on the mineral build-up and remove it. All types of water are different based on their quality standard, and it decides the solution. If you are getting cold water not hot then... - GE Profile Tri Temperature Water dispenser Simply unplug the power cord of the appliance. If the problem doesn’t resolve, turn all switches to the off position. You will need the following things to carry out the cleaning process. Do not try to change or check wiring by yourself if you are not aware of its working. Then plug it and turn the buttons on, wait for about 4 hours and try gain. Slide your water dispenser back into its original position. WATER COMING FROM DISPENSER IS NOT COLD. That’s why we assembled this water cooler FAQ and Resources page to help answer common questions you may have about our bottled and bottleless water dispensers. Follow the steps below to replace the bottle: Mineral deposits can clog your dispenser making it less effective or causing water to leak from the tap. If the pressure is good and the water filter is good, replace the water inlet valve. Water cooler not dispensing any water Option 1 – Make sure the bottle isn’t empty and that there is enough water in the reservoir. Usually, the reason behind a water cooler not dispensing water is an airlock that is a result of the air pressure that is forced into the water cooler as the bottle is placed on it. You can also reset your dispenser by removing a couple of liters of water from it and giving it 24 hours to settle down. Check this too: Norcold Refrigerator Troubleshooting Guide. While you are cleaning, do not remove the top cover of the dispenser as it is attached with a precision sealed gasket and it can result in leakage. Lightweight Durable Plastic Body. We commit to making your life easier. Primo dispensers are made of high-quality materials that usually never trouble you. Remove Air In The Water Line. The lower priced GE model would freeze up every day, and I would have to turn off the cold, let it defrost, then try again for a few hours before it froze up again. If everything is fine, you should hear water gurgling down the reservoir. The unit has a water reservoir that varies in capacity according to the style of the refrigerator. To clear air out of your water line, press the water dispenser lever for one or two minutes. Make sure you clean your dispenser every 3-4 months. Primo dispensers are quiet in working. Primo Water Dispensers are one of the best water dispensers available on the market currently. Two tablespoon regular bleach or 2 cups of distilled white vinegar. Rinse the bottle and fill with only hot tap water and apply it to the dispenser. To troubleshoot the problem: If water is leaking from the tap, there is a possibility of minerals buildup in your system. Home Improvement, Furniture, Kitchen, Garden & Security. Remove the entire plastic cap from the top of the bottle. If this happens, unplug your dispenser, remove the bottle and check all the connections, make sure that the suction pipe is installed correctly and there is no air entering in the system. It is advisable to use some modern certified filter systems like NSF 53 certified water filters that meet all the standards. This site uses Akismet to reduce spam. We recommend that you remove the water bottle from the water cooler, and then place it back on the water cooler. First of all, you need to switch off the control buttons at the back of the dispenser and then remove the main plug. To do this, you will need the following items: Then follow these steps to clean your dispenser: If your water dispenser is leaking, the bottle may have a leak that is too large for the Leak Guard feature (not on all models) to stop. If the water is room temperature, try the following tips to solve the problem: Check this too: Kitchenaid Ice Maker Troubleshooting and How to Guide. Remove cover. How To Choose The Right House Paints For Your ‘Home Sweet Home’? Make sure red switch on the back of the dispenser is ON. Unplug the power cord from the wall outlet. The hot water does not work :-( However, it is just what I want IF I can get an Avanti hot/cold water dispenser that functions properly. I have a model no. Now flush both the taps completely and waste the water. All types of water are different based on their quality standard, and it decides the solution. A majority of people face the problem of hot and cold water issues. For this, firstly, you need to identify the kind of water you treat and the pollutants you want to remove. Avanti Hot and Cold Water Dispenser is perfect for the office or at home. So far, ... kitchenaid refrig model KSSC42Q 01 Ice maker stopped working after changing filter. To unclog the dispenser, you need the following items: Adjusting the temperature of the cold water from a Primo dispenser is easy, and doesn’t need any tools. It has two separate dispensers for either cold water or hot water, and the hot water dispenser has a child safety guard. Tabletop water dispenser offers both hot and cold water dispensing and thermoelectric cooling. You can contact the primo team or other professionals for help. Makes sure that hot and cold water buttons are not off and the power club is plugged in the socket at the back of the dispenser. A. If water is not coming out from both the taps on your Primo dispenser, it may be due to a faulty seal on a water bottle or an air-lock. Wait 10 minutes then drain the water from the reservoirs as described in step 5. Two tablespoons regular bleach or 2 cups of distilled white vinegar. Learn how your comment data is processed. Plug-in the dispenser and turn on the buttons, wait for 3-4 hours and then try again. After a few minutes, plug the unit back on and give it one hour and recheck the water temperature. Then Malfunctioned. It could be out of Freon or the compressor its self is shot. If we don’t have the answer here, don’t hesitate to contact our 5 star customer service. The cold water nobb or came off and we cant used i. Avanti Water Dispenser WDP69. However, if you still fail to get hold/cold water, you need to get professional help as it is due to some technical problem or compressor issues. Is the unit getting power? Remove cap. Try resetting your dispenser by removing some liters of water from it and giving it 24 hours to settle down. Water inlet valves require a minimum of 20 psi to function properly. If the water dispenser is not working the water pressure from the house might be too low. Follow these general cleaning instructions: Make sure you clean the dispenser to dissolve mineral deposits, sanitize, and deodorize it every 3-4 months or whenever an off-taste occurs. Avant customer service is sending a replacement. Required fields are marked *. Primo dispensers don’t come with filters and thus don’t filter water at the unit. If you still notice that water is leaking from your dispenser, there might be some cracks in the internal portion of the dispenser. It doesn`t pump water, it gavitys out of the bottle. Your email address will not be published. Most units boil the water in the reservoir, then hold it at 190 degrees Fahrenheit. That is because the water comes directly from your house and goes up to the water filter.Then it goes down into a water reservoir inside the bottom of your left refrigerator door where the water sits and chills when the dispenser is not being used. To troubleshoot this problem: A blinking red light alerts you when your bottle is empty. Remove the cap from a spare empty 5-gallon bottle. You can use the same method we have described to solve the leaking problem to get rid of a slow flow rate. However, over time some problems can disturb them. Broken coolers make us sad. If your dispenser is making too much noise, you need to check that it is placed on a flat surface. Move your Primo water dispenser away from the wall. Open both the tabs and empty them. If there is still no hot water, try these troubleshooting instructions: For the best taste, performance, and hygiene; clean your cabinet, controls, bottle probe and spout each time you replace your water bottle. The cooler can hold a 3-gallon bottle or a 5-gallon bottle. If you are facing the problem of water not coming out from both the taps on your dispenser, it may be because of a faulty seal on a water bottle or an air-lock. We are compensated for referring traffic and business to these companies. If you are unable to deal with the problems mentioned above yourself, you can always give a call to Primo Team at 844.23PRIMO or contact at https://primowater.com/Support/ for further information. Allow the cleaning solution to fill the reservoirs. 1/3rd portion of vinegar would be enough to mix with water in a 1-liter bottle. Repeat this process a couple of times. For best results use with Dispensers made with Stainless Steel Reservoirs, * All Avanti Water Dispensers feature Stainless Steel Reservoirs Hot and Cold Water Dispenser (WDC760I3S) Hot and Cold Water Faucets, Hot and Cold Water Power Switches on the Back of the Unit, Child Safety Guard on Hot Faucet not pumping water? If everything is fine now, you will hear water gurgling down the reservoir. The cold water is a perfectly chilled temperature, not as ice-cold as the $300 digial GE model, and that is a plus for me. 4) The cooler is broken - If none of the above applies and your water is still not hot then you may have a broken machine. either you faild to unpack it properly and left some thing in the dispenser area where the bottle drops in. Your email address will not be published. Waterfilterspot recently did a roundup of the best water dispensers. While doing this, be careful not to tip or spill the water bottle. Water Not Hot Enough. Product was missing a part. The mineral build-up is a common phenomenon, and you don’t need to worry about it. If the water dispenser on your refrigerator stops working, there are several easy fixes you can try yourself. Primo water dispensers, if cleaned and maintained properly, do not have any issues in their working. If it is too cold the water line in the door may freeze. If you are facing issues with Primo units like water leakage, water pump issues, hot and cold water issues, or a slow flow rate, then you don’t instantly need to call a professional for help. Primo water dispensers are among the best in the market. Make sure the back of the dispenser is at least 4 inches from a wall and there is free airflow on all 4 sides of the dispenser. Water Cooler Trouble Shooting: We are more than your water solution provider, we are your partner. You can also remove the bottle and check the seal. Place a fresh bottle outside of cabinet. Pull the appliance away from the wall so you have free access to the back. Remove the cap from a spare empty 5 gallon bottle. They come in various models, including top and bottom-loading types, and are designed with the home and office in mind. The cold water is room temperature. Check the cold water switch to ensure it is on, and ensure the unit has at least 6 inches of ventilation room at the back and 2 inches on each side, if you aren’t getting any cold water out. If the unit is getting power then the compressor is not working correctly. If this is the case, cleaning the minerals deposit should resolve the issue. Cleaning the taps also helps in improving the taste of the water. However, over time some problems can disturb them. In this troubleshooting guide, we are going to discuss how you can deal with such problems with Primo dispensers. Then give it about an hour for the water temperature to stabilize. If you are facing. However, over time some problems can disturb them. Dispense water until bubbles appear in the bottle. For this, firstly, you need to identify the kind of water you treat and the pollutants you want to remove. Move appliance away from wall to gain access to the back. If you have checked the water bottle for any leaks and the dispenser is still leaking water, it can be due to mineral build-up inside taps. There is a cold water thermostat control mounted to the back of the majority of our appliances. The Indoor Haven also participates in affiliate programs with Bluehost, Clickbank, CJ, ShareASale, and other sites. The water dispenser comes with 2 filters that use sediment and activated carbon, but it can also be upgraded to up to 4 filters including one for alkaline water. Open your dispenser door and slide the empty bottle out of the cabinet. Page 8: Operating Your Water Dispenser Steps to replace water bottles Use a clean cloth to wipe off neck of bottle. Unlike the other cold water dispensers, the PUR DS-1800Z 2-stage water dispenser utilizes an advanced filter system cuts down several chemicals like lead, copper, zinc and other harmful substances while allowing the useful mineral and ions like fluoride in the water. Continue adjusting the knob, as necessary, until it reaches your desired temperature. Make sure you check hot and cold water dispensing one by one and not at the same time. Refill the water reservoir with fresh tap water and flush it again. Remove remaining water from reservoirs by dispensing from the hot and cold taps into a pitcher or bucket. WD31EC hot/cold water dispenser. Price: $1,999 Get the Tomal Freshdew water dispenser